Privacy policy.

We collect information that you provide directly to us, including:

• Discord account information (username, email, avatar) when you sign in
• Map data and configurations you create
• Usage data and interactions with our platform

We use cookies and similar tracking technologies to enhance your experience. The cookies we use include:

• Essential cookies: Required for authentication and security (session tokens)
• Functional cookies: Remember your preferences and settings
• Analytics cookies: For map owners with analytics enabled (now included free on every account), we collect anonymized usage data including map interactions (region clicks, category toggles, searches), session duration, visitor counts, and engagement metrics. This data helps map owners understand how visitors use their maps. Analytics data is accessible to the map owner and platform administrators (for support, debugging, and service operation purposes). We do not track or store IP addresses. Visitors are identified only by anonymous session IDs.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.

We use Google AdSense, a third-party advertising service provided by Google LLC, to display advertisements on certain pages of our platform. Google AdSense may use cookies, web beacons, and similar technologies to serve ads based on your prior visits to our website and other websites.

• How Google uses data: Google's use of advertising cookies enables it and its partners to serve ads to you based on your visits to Turf-map.io and/or other sites on the Internet.
• Personalized advertising: You may opt out of personalized advertising by visiting Google Ads Settings.
• Third-party vendor opt-out: You can opt out of a third-party vendor's use of cookies for personalized advertising by visiting www.aboutads.info.
• EU/EEA/UK users: In accordance with GDPR and the ePrivacy Directive, advertising cookies are only set after you provide consent through our cookie banner. You may withdraw consent at any time.
• Google's privacy policy: For more information on how Google uses data, please review How Google uses information from sites or apps that use our services.

We use the information we collect to:

• Provide and maintain our services
• Authenticate your identity and secure your account
• Improve and personalize your experience
• Communicate with you about updates and changes
• Ensure platform security and prevent abuse

We do not sell your personal information. We may share your data with third-party service providers who assist in operating our platform (hosting, analytics), but only as necessary to provide our services. Payment processing for our optional paid add-ons (Custom Domain and White Label) is handled by Stripe — Stripe receives only the billing and card information necessary to complete the transaction; Turf-map.io never stores card numbers or full payment details. See Stripe’s privacy policy at https://stripe.com/privacy for their data handling.

Platform administrators may access your account data for legitimate purposes including:

• Providing technical support and troubleshooting
• Investigating security incidents or policy violations
• Maintaining and improving platform functionality
• Ensuring compliance with our Terms of Service
• Responding to legal requests or obligations

Administrator access is logged, limited to authorized personnel, and subject to strict confidentiality obligations.

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Automated backups:

• We perform automated daily backups of our database to protect against data loss
• Backups include user account information, map configurations, regions, and related data
• Backups are securely stored and accessible only to authorized administrators
• Sensitive authentication tokens are excluded from backups for security purposes
• Backups are retained for disaster recovery and service continuity purposes

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Withdraw consent where applicable

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Our data retention practices include:

Account retention:

• Active accounts and their data are retained indefinitely while you continue to use our services
• You may request account deletion at any time by contacting us
• Backup data is retained for disaster recovery purposes but follows the same deletion policies

If you have questions about this privacy policy or our data practices, please email us at [email protected] or reach out through our Discord community.

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.